Help Desk Job in Charlotte 28202, North Carolina Us

Description Responsibilities Include Performing initial hardware builds and dispositions of desktops, handheld PCs and Tablet PCs Providing help desk technical support to internal users and field users with hardware, software and technical issues, via telephone, email and with walk-ins Must strictly follow the defined SOP of trouble ticketing, ticket escalation, notification and ticket resolution Work w/ the Systems and Development Support Team for network and server projects, upgrades and support This is a Tier 1 level support position, mainly phone assistance   Requirements Job Read more […]

June 23, 2010 • Tags: , • Posted in: General • Comments Off on Help Desk Job in Charlotte 28202, North Carolina Us