Manager for Enterprise Data Center / Help Desk Job in Pensacola, Florida US

Manager for Enterprise Data Center / Help Desk Essential Job Functions Supervises the quality assurance process and related training of staff members to ensure quality customer service. Assigns work and addresses performance issues within prescribed guidelines. Provides guidance to staff in resolution of difficult questions to ensure accurate technical support information. Addresses customer dissatisfaction and analyzes causes to define corrective action strategy. Recommends and/or initiates the selection and hiring of employees. Trains and evaluates employees to enhance Read more […]

September 3, 2009 • Tags: , , • Posted in: General • Comments Off on Manager for Enterprise Data Center / Help Desk Job in Pensacola, Florida US