Help Desk Specialist Job in Boston 02111, Massachusetts Us

Job Summary:  This position is a high profile, first line of contact for all users at the Firm concerning technical issues.  The clients have time constraints and deadlines to meet and could be calling from the office, at home or from a client location. This position will provide support to users of the Firm’s computer systems by analyzing and resolving problems either at initial contact or through troubleshooting and escalating to other IT groups.  Users are both external clients — including lawyers, professionals and staff – and internal clients, i.e., the IT Department.  The Help Desk Read more […]

June 19, 2009 • Tags: , • Posted in: General • Comments Off on Help Desk Specialist Job in Boston 02111, Massachusetts Us