Help Desk Specialist Job in Dublin 43017, Ohio Us
Description: The IS Service Center Help Desk Specialist is responsible for providing 1st Tier Support for the company’s internal systems and business processes. Help Desk Specialists are required to provide support to customer issues and resolve moderately complex problems in the areas of systems configuration/setup, product functionality, and systems enhancements; escalate to appropriate team, as needed. Inquiries to the Help Desk can be received via telephone and/or email. The Help Desk Specialist must be able to adjust to a rapidly changing environment and have excellent interpersonal, communication Read more […]