Helpdesk Support Analyst recruitment

To work in a fast-paced pressurised environment. Providing first line helpdesk support via Remote Assistance, to our customers, assisting them with Hardware and software problems via phone or email.Working to set call SLA’s targets: meet improve processes and look to take a proactive attitude.Continual liaising with counterparts in other regions and with Peers in the UK.Main responsibilitiesService ProvisionTo provide 1st line technical support; answering support queries via phone, email and call tracking system.To maintain a high degree of customer service for all support queries and adhere Read more […]

August 6, 2012 • Tags: , • Posted in: Financial • Comments Off on Helpdesk Support Analyst recruitment

Helpdesk Support Analyst recruitment

ABOUT USGazprom Marketing and Trading Singapore Pte Ltd is a wholly owned subsidiary of Gazprom Marketing and Trading Ltd. The Singapore operation was opened at the end of 2009 and was officially launched in March 2010 to further diversify and extend the Company’s offering to the Asia-Pacific region in one of the major global hubs in commodities trading. The primary areas of focus are Liquefied Natural Gas (LNG) shipping and trading, developing Carbon (CO2) credits and origination projects and trading both Oil and Foreign Exchange.JOB SUMMARYThe Helpdesk Support Team is part of the Technical Read more […]

February 19, 2012 • Tags: , • Posted in: Financial • Comments Off on Helpdesk Support Analyst recruitment