Inbound Call Center Consumer Quality Development Associate Job in Falls Church 22041, Virginia US

SCHEDULE:  1:30 pm – 10pm Mon.-Fri.Position schedule is subject to change(Must be flexible to work earlier and/or Saturdays)  PRIMARY DUTIES:·        Monitor, evaluate, and score  sales agents·        Provide constructive feedback to Sales agents·        Coach and motivate Sales agents ·        Conduct monitoring sessions with clients ·        Provide feedback to supervisors and sales agents QUALIFICATIONS:·        Thorough knowledge of Jess and Intranet·        Must have thorough knowledge of ATT Consumer Program·        Strong Read more […]

April 2, 2008 • Tags: , • Posted in: General • Comments Off on Inbound Call Center Consumer Quality Development Associate Job in Falls Church 22041, Virginia US