Incident / Problem Management Analyst recruitment
The Role The Problem Management Team is responsible for managing, resolving, and preventing business impacting outages. Your responsibilities and the goals of the group include: reducing duration of outages by ensuring appropriate teams are engaged and preventing outages from reoccurring by driving to root cause and ensuring preventative actions are identified and implemented. Core functions include: quickly determining the severity of an outage in regards to business impact and technical complexity. Then assessing and ensuring all appropriate groups are working on resolving the outage in a timely Read more […]
Incident, Problem and Change Management APAC Lead – Singapore recruitment
Incident, Problem and Change Management APAC Lead – Singapore This is an exciting opportunity to have regional responsibility for all Incident Management, Problem Management and Change Management to support the global business across the Investment and Corporate Bank. This will be a highly challenging role facing off to very senior stakeholders and be an active member of the IPC global leadership team. As Head of IPC based in Singapore, reporting to the Global Head you will be the primary escalation point for all major incidents during the APAC time zone. You will take a lead role in defining global Read more […]
Incident/Problem Analyst –6 month contract Job in Melbourne, Victoria Australia
Incident/Problem Analyst –6 month contract Incident and problem management, root cause analysis, ITIL process/framework development Leading Australian Organisation Melbourne CBD Fringe Location A new 6 month contract is now available for an experienced Incident Analyst to work in a well recognised Australian organisation.What will you be doing?As an Incident Analyst you will implement a process and framework for incident and problem management. You will conduct forums, post incident reviews, process reviews and provide documentation. This role will also see you promoting Read more […]