Information Systems Technician Job in Las Cruces, New Mexico US
Information Systems TechnicianDescription: Information Systems Technician Job Code:HITS02151044 Job Description:Provides operational support for mission critical systems. Supports a 24×7 operations center working day/night. Serves as a first level service desk technician who records and identifies issues, attempts a first-call resolution to the issue, and assigns it to an appropriate workgroup if unable to resolve. Updates existing incident and service requests in the Service Manager system. Interacts with Engineering Subject Matter Experts (SMEs) to restore service and/or identify and correct Read more […]