Manager, IT Call Center Solutions Job in New Braunfels 78132, Texas US
Summary: Responsible for developing, coaching, educating and managing a team of Call Center System Administrators and Architects to include: • Cisco Enterprise Call Center, Cellular, Rightfax, Outbound Dialer, Phone System Voice Mail System for HQWAN • Large Critical System Software Installation, Maintenance Upgrades • Networking Gear • Telecom Connectivity and Services • Systems back-up and Recovery oversight • Monitoring, alerting and reporting • Incident and Capacity Management • Vendor Management, Purchasing, Product Licensing • PRls, POTS, and Internet Circuits • Voice Read more […]
October 29, 2007
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