IT Help Desk Associate / Top Secret Clearance / HP Tools Experience Job in Chantilly, Virginia US

Qualified Candidates must have the following qualifications to be considered for this exciting role with the FBI in Chantilly: 1+ year direct experience with Enterprise Ticket Management Systems (HP Service Manager 7.X and 9.X preferred)Basic understanding of IT Service Management processes (especially Incident, Problem, Service Level, Service and Network Node Manager preferred)Technical skills needed to provide adequate Tier I assistance; such as password reset, software installation and remote desktop support)Essential Job Functions Performs or guides customers through Read more […]

August 10, 2007 • Tags: , , , • Posted in: General • Comments Off on IT Help Desk Associate / Top Secret Clearance / HP Tools Experience Job in Chantilly, Virginia US