IT Help Desk Associate recruitment

They will also maintain, troubleshoot, and support all aspects of the Norwalk office including software, hardware, and end-user training with strong customer service mentality.  ESSENTIAL FUNCTIONS: • Provides prompt Level 1 technical support to end users on a variety of issues by responding to telephone calls, emails, and “in-office” requests.  Logs all requests and escalates to 2nd line of support as necessary.• Participates in “on-call” after hours support activities.• Provides remote support services to user base located in remote offices.• Performs Read more […]

August 23, 2012 • Tags: , • Posted in: Financial • Comments Off on IT Help Desk Associate recruitment