IT Help Desk Specialist Job in Baltimore 21075, Maryland Us

Security Clearance: Public Trust Prior experience in customer service/ phone support in a high call volume IT help desk/call center environment. Ability to demonstrate excellent written and oral communication skills, and strong customer service experience. Experience with Windows 2000 / XP, and MS Office and familiar with Office 2007, including supporting Outlook messaging issues. Ability to demonstrate strong phone skills. Under limited supervision the Help Desk Specialist will provide technical software, hardware and network problem resolution, making independent decisions by performing question/problem Read more […]

July 15, 2011 • Tags: , • Posted in: General • Comments Off on IT Help Desk Specialist Job in Baltimore 21075, Maryland Us