IT Infrastructure Analyst (Call Center Operations) Job in New Braunfels 78130, Texas US

Summary:   A person in this position is responsible for supporting the Customer Care Team, and related teams, applications and systems. Partial lists of these systems include Outbound Dialers (Voice Net and Cisco), Reader Board / Infocaster, eMenu, etc..  This person is also responsible for assisting the Director of Voice  Data Solutions in interfacing with both the Information Technology Application Development teams and the various business areas that use these systems. In this position, there are 4 basic categories of support functions: (1) Technical Support – help identify and resolve Read more […]

September 25, 2008 • Tags: , • Posted in: General • Comments Off on IT Infrastructure Analyst (Call Center Operations) Job in New Braunfels 78130, Texas US