AT&T-Principal-Advanced Technical Support

ATT-Principal-Advanced Technical Support – Job #: 1208125End-to-end Tier 3 support for ATT Telepresence Solution platform Deliver the highest level (Tier-3) of network technical support within ATT’s technical support structure requiring 24×7 on call from escalating organizations including but not limited to Tier-2 Operations and NPE. Provides the technical troubleshooting and leadership skills required to recover from the most complex network problems in real time, directing the activities of technical resources from Tier-2, Labs, and the vendor(s) to restore service. Responsible for the investigation Read more […]

January 26, 2010 • Tags: , , • Posted in: General • Comments Off on AT&T-Principal-Advanced Technical Support