Knowledge Base Administrator Job in Galway, Galway Ireland
Reporting to the Knowledge Base Manager, the Knowledge Base Administrators will be responsible for the development and ongoing revision of Knowledge Base Articles and Work Flows for both the internal and external-facing Knowledge Base portals. Liaising with the Internal Operations Team and our Outsourced Partners as well as with the Quality and Training Teams the Knowledge Base Administrators will play an integral part in ensuring consistency in the support provided to our Gaming Community.Company Overview:BioWare, a division of Fortune 500 company Electronic Arts (ERTS), specializes in delivering Read more […]