L1/L2 Helpdesk & Systems Support Job in Cincinnati, Ohio Us
Role : L1/L2 Helpdesk Systems SupportSkills : TcEnt (incl: GDS, PuR, ECM)OracleGDS Products (incl: OMF, Solid Edge, GDS Express and supporting utilities)GDS Web (incl: IIS)GDS Sub-components (incl: site cache, commercial parts, translation and supporting utilities)Windows XPNetworkingAbility to communicate effectively and efficiently with users at all technical levels.Ability to analyze and troubleshoot issues.Ability to produce both technical and end user focused documentation.Knowledge of windows operating environment (server and workstation) and interaction with GDS.Knowledge of Oracle databases Read more […]
April 15, 2010
• Tags: L1, L2 Helpdesk & Systems Support Job in Cincinnati, Ohio Us • Posted in: General • Comments Off on L1/L2 Helpdesk & Systems Support Job in Cincinnati, Ohio Us