Linux Technical Support Engineer Job in Cork
Primary Responsibilities include: * Answer live incoming phone calls and respond to e-mails to troubleshoot, manage, collaborate and resolve customer problems related to the Data Domain product family. * Monitor automated product alert e-mails and act on them. * Create content for the knowledge base through accurate case documentation. * Assist customers with the upgrade process. * Process logistics/parts requests. * Assist customers with standard backup software integration with Data Domain Products. * Obtain data from customers to get a thorough understanding of customer requirements and Read more […]
March 13, 2010
• Tags: Linux Technical Support Engineer Job in Cork • Posted in: General • Comments Off on Linux Technical Support Engineer Job in Cork