Manager – Global Tool Support
Manager – Global Tool Support – Managed Document ServicesJob Description POSITION PROFILE Responsible for overall solution/application support of GMDS tool including TRAC solution for the enterprise and MDS. Serves as TRAC subject matter expert for implementations and ongoing operations. Communicates overall best practices and develops processes related to TRAC installs and implementation. Provides direct coordination and support for selected Global Major Accounts. Proactively works with Ricoh developers and vendors to understand and influence product strategies, product roadmaps, product positioning Read more […]