Manager, MRI Support Team Job in Englewood, Colorado Us

Manager, MRI Support Team Description Provides day-to-day technical support to MRI and other property applications users. Weekly manages and reports IT Service Management tickets for the MRI team. Communicates MRI cases with MRI representatives and Archstone management. Proactively works to solve common support -issues, improve processes, and improve the user experience. Reviews and delegates all Archstone support assignments. Ensures clear and concise documentation of tickets. Determines coverage schedule for phone, weekend and holiday support. Trains and mentors Read more […]

November 11, 2011 • Tags: , , • Posted in: General • Comments Off on Manager, MRI Support Team Job in Englewood, Colorado Us