Murex Application Support recruitment
Key Roles ResponsibilitiesResponsible for stability of production environments ensuring all applications and interfaces have maximum availability. This will include in-house as well as vendor FO applications.Receive calls and remedy tickets for user and application issues and trouble shoot them. If required, escalate to 2nd line for further investigation to keep within SLA.Work as a global support liaison with teams in Singapore, Dubai, London, Hong Kong and New York.Act as a facilitator and coordinate between various teams like Infrastructure, 2nd line, IT Service to resolve complex issues and Read more […]