Product Manager, Customer Feedback & Operations / NHQ19058 Job in Washington, District Of Columbia US
Product Manager, Customer Feedback Operations / NHQ19058Position Description: The Product Manager for Customer Feedback and Operations will lead the development of customer service metrics, track DMOQs as relate to customer service metrics and be first line response to customer concerns. The position will also provide the daily operational oversight and support to the systems and tools that create efficient and effective integration of operations among PHSS field divisions and the national headquarters teams. In addition, track and coordinate the response to customer feedback and serve as the Read more […]