CUSTOMER SERVICE REP

CUSTOMER SERVICE REP – OFFLINE SUPPORTJob Description The Customer Service Rep – Offline Support primary role is to take responsibility for all contact center support activities. Successful candidates must be able to do multiple tasks and cross train for all support functions for both wireless and wireline lines of business. Job Functions: Place out bound calls to end user customers. Receive inbound calls from CLEC and Resale customers. Correct customer information by working Toll reports, Calling Card reports, and other reports assigned that are offline support functions. Answer customer inquiries Read more […]

January 7, 2009 • Tags: , , • Posted in: General • Comments Off on CUSTOMER SERVICE REP