VP – Operational CRM/Client Services Manager recruitment
Responsibilities• Achieve total client satisfaction through a highly responsive team responsible for Institutional service activities in APAC• Responsibility for leading and driving the department to meet the growing demands of Institutional markets.• Build, develop and strategize on a Operational model of best practice for CRM that integrates into Middle Office and client operations• Lead a small team of CRM professionals and provide thought leadership and be the main point of escalation Requirements• At least 8 years of experience within client services and/or in the OCRM field Read more […]