VP, Operations Client Relationship Management recruitment
Responsibilities• Establish and maintain Operations relationships with key institutional clients.• Take accountability for resolving client issues, and serve as a central point of escalation for clients. • Partner with line managers within the processing teams to identify key operational issues, common themes or efficiency initiatives that should be addressed to clients. • Partner with the front office Senior Relationship Management group and Sales. Conduct client visits to review performance metrics/score cards and to identify opportunities for improvements. • Lead discussions Read more […]