Operations Client Relationship Manager (Hong Kong Based) recruitment

Job Duties• Acting as the single point of escalation for external clients • Liaise with teams to identify key Ops issues, common themes or efficiency initiatives that should be addressed with clients. • Lead discussions and initiatives including all OCRMs across products • Track client feedback and action plans to address follow ups and concerns raised from client visits or surveys. • Work with teams to maintain and update key clients list and insure that appropriate Ops teams have process in place to communicate/escalate issues as needed. • Representing Operations on client Read more […]

December 6, 2011 • Tags: , • Posted in: Financial • Comments Off on Operations Client Relationship Manager (Hong Kong Based) recruitment