SR Director – Operations (Individual life insurance and after-tax annuity) recruitment
Job Description• Make decisions on complex cases and situations associated with the functions supported.• Drive compliance, operational excellence and service quality.• Provide oversight to quality control and policy adherence to business standards.• Regularly interact with peers, internal and external clients to include underwriters, case managers, wholesalers, phone center agents, participants, policy service, management, and exam vendors.• Ensure that the functions supported, areas managed, and personnel managed adhere to all corporate policies and procedures.• Continually improve Read more […]