Field Technician Sr Assistant – Desktop Support (RSE

Description Essential Job FunctionsProvides on-site field support to customers including installation, and servicing and repairing of systems and equipment. Answers customer questions and resolves issues. Refers other issues/questions to appropriate personnel/service area/manager for follow up, testing and troubleshooting. Assists in instructing customers in the operation and maintenance of systems/equipment. Acts as a liaison with customers on administrative and technical matters for assigned projects. Performs analyses and prepares reports on system problem trends and issues. Read more […]

December 26, 2010 • Tags: , , , • Posted in: General • Comments Off on Field Technician Sr Assistant – Desktop Support (RSE