Participant Services Coordinator Job in Wilkes-Barre 18706, Pennsylvania US

Responds to requests received in the Participant Services Area from Participants, Account Managers, internal customers, Clients and Quality Assurance relative to customer service experiences and concerns within the Pharmacy. Assembles comprehensive detail of events, identifies gaps in service and processes. Partners with other business units to facilitate timely response to investigation request and provide gap analysis. Follows through on standard operating procedures, problem solving and trouble shooting with minimal guidance.High School education or equivalent required; additional education Read more […]

February 20, 2007 • Tags: , • Posted in: General • Comments Off on Participant Services Coordinator Job in Wilkes-Barre 18706, Pennsylvania US