Performance Consultant Job in Boise, Idaho US
Performance ConsultantDescription Serves as performance consultant for our corporate and site partners in order to enhance and drive business performance and results. Identifies performance gaps and identifies appropriate solutions to improve performance. Works with Customer Care leadership, Learning Development, Quality Assurance Analytics, Communications, and Online Learning and agent policy and process guidance teams to identify and make recommendations to enhance performance opportunities. Champion training initiatives to ensure successful training impact. Measure impact of performance improvement Read more […]