Incident / Problem Management Analyst recruitment

The Role The Problem Management Team is responsible for managing, resolving, and preventing business impacting outages. Your responsibilities and the goals of the group include: reducing duration of outages by ensuring appropriate teams are engaged and preventing outages from reoccurring by driving to root cause and ensuring preventative actions are identified and implemented. Core functions include: quickly determining the severity of an outage in regards to business impact and technical complexity. Then assessing and ensuring all appropriate groups are working on resolving the outage in a timely Read more […]

May 26, 2012 • Tags: , , • Posted in: Financial • Comments Off on Incident / Problem Management Analyst recruitment