Program Manager Job in Bothell, Washington US
Program ManagerThe purpose of this position is to work with peer analysts to support the IT Problem Management process. In addition to executing the normal tasks listed (below) for a Problem Manager, this position will also assist the Manager of the team with key Continuous Service Improvement initiatives planned for the IT Problem Management process. They will be responsible for intake; while the Project Mgr/Analyst will take problems and drive corrective actions. Enforce published Standards and Policies for IT problem management Facilitate Root Cause Analysis (RCA) on all high severity incidents Read more […]