PSC II – Call Center Environment
PSC II – Call Center Environment – Communicates with patients via phoneGeneral Overview Schedule is: 40 hrs per week Monday through Friday 8:30 am to 5:00 pm Receiving general direction from the Heart and Vascular Center?s Outpatient Access Nurse Manager, the Patient Service Coordinator II will be responsible for staffing the New Patient Appointment Intake line and working with the Heart and Vascular Center?s Outpatient Access Nurse Manager to triage calls and schedule patient appointments utilizing MGH data systems. Incumbent will also be expected to develop excellent working knowledge of all Read more […]
February 2, 2010
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