Quality Assurance Supervisor Job in Anaheim 92806, California US

PURPOSE AND DISTINGUISING CHARACTERISTICSThe QA Supervisor is responsible for and maintaining written policies and performing audits of the departments within Loan Servicing.  The QA Supervisor will perform call monitors for our collection, customer service and loss mitigation departments to ensure a superior service level and compliance with CashCall’s call model and all federal, state and local laws.  This position provides information to assist in the feedback and formal training process to enhance performance levels. EXAMPLES OF TASKS·         Responsible for monitoring the quality Read more […]

December 7, 2010 • Tags: , • Posted in: General • Comments Off on Quality Assurance Supervisor Job in Anaheim 92806, California US