WORKFORCE/REAL-TIME MANAGER Job in New York, New York Us
National growing company has an immediate opening for a Workforce/Real-Time (Command Center) Manager for a large, multi-site first-party call center in the New York City area.Ideal candidate will have 5+ years of Workforce/Real-Time (Command Center) and Call Center Management experience. Must have solid analytical skills, a detailed understanding of call center metrics and proven knowledge of WFM management software (ex. Aspect eWFM) and strong call routing experience. COMPENSATION: Up to $85K Base + Bonus PotentialQualified and interested candidates please email your resume to: vsaunders@thecallcentergroup.com Read more […]
November 22, 2009
• Tags: New York Us, REAL-TIME MANAGER Job in New York, WORKFORCE • Posted in: General • Comments Off on WORKFORCE/REAL-TIME MANAGER Job in New York, New York Us