Regional Operations Process Manager recruitment
REPORTING TO (ROLE): Regional Head, Operations Strategy and Governance KEY ACCOUNTABILITIES: 1. Operations Expertise:- Provide expert input to regional projects initiatives on behalf of Customer Operations team and act as the regional SME for Operations – Drive and set up the Policy Owner Services (POS) and Contact Centre professional Family in the region and provide support to the professional families for Underwriting and Claims Management teams. Drive content, training development agenda and technical competency levels and regular professional family meetings.- Monitor the management of Orphan Read more […]