Rep 2, Payment Center/Lobby
Rep 2, Payment Center/Lobby – Gettysburg, PATasks: – Position, demonstrate, and sell Comcast products and services to new and existing customers. – Address and resolve customer escalations. – Function as subject matter expert for store sales consultants in the areas of product knowledge, promotional code usage, billing and order entry. – Responsible for daily cash handling and reconciliation functions including payment drops and safe access. – Provide side-by-side training for new hires on order entry, customer service and sales related processes. – Maintain store sales reporting and analysis for Read more […]
Rep 2, Credit & Collections (Inbound) Job in Philadelphia, Pennsylvania US
Rep 2, Credit Collections (Inbound)Tasks: – Handles inbound calls that are routine-to-intermediate in complexity, escalating calls beyond scope of responsibility. Typically transfers calls to appropriate person as necessary. – Answers inquiries, resolves problems, and promotes products/services. Requires general knowledge of the organization, products, and/or services. – May assess needs and suggest/promote alternative products or services. – Navigates a computerized data entry system or other relevant applications. – Regular, consistent and punctual attendance. Must be able to work nights and Read more […]
Rep 2, IT Suppt Pittsburgh PA Job in Pittsburgh, Pennsylvania US
Rep 2, IT Suppt Pittsburgh PATasks: – Performs moves, adds, changes, and maintenance activities for desktop/laptop computers, telephones, and printers. Installs new equipment for users and replacement of non-functioning equipment. – Educates end users regarding computer and software operations, including basic how to’s and best practices. – Performs network troubleshooting. Makes recommendations on computer related needs. – Provides assistance in moving and re-installing equipment when required. – Assists with the development, implementation, and maintenance of network file server backups and disaster Read more […]