Senior Manager, Reporting Analytics Job in Foster City 94404, California US
TheSenior Manager, Reports/Analytics leads the overall Consumer Services analyticand reporting strategy. The group (approx6 persons) will develop and provide actionable reporting for managing customersatisfaction, contact center efficiency, consumer insights, and productimprovement. This position will reportto the Vice President, Customer Experience. Responsibilities:· Partnerwith IT and other SCEA Departments managing current and future CS Data strategyo EnsureCS participation with SCEA/SONY Global data strategyo Laygroundwork for upgraded CS analytic and reporting Read more […]