Reservations Sales Agent Job in Rotterdam, Zuid Holland Netherlands

PRIMARY FUNCTION:  Answer calls and emails, from internal and external customers, routed from the reservations and sales team.  Be the primary point of contact for problem resolution, ensuring the highest level of service is maintained internally and externally.  As volume or absences warrant, act as primary back up for reservation agents.ESSENTIAL FUNCTIONS: 1.      Answer incoming QA calls.2.      Assist management, staff and co-workers with problem resolution and policy clarification.3.      Assist reservations agents with the effort to improve service levels by identifying Read more […]

October 16, 2009 • Tags: , • Posted in: General • Comments Off on Reservations Sales Agent Job in Rotterdam, Zuid Holland Netherlands