Head, Retail Bank Customer Engagement Unit recruitment
The Unit Head leads and is responsible for the day to day running of the unit, as well as setting the strategic direction for future growth and development. The unit comprises 2 Team Leaders, 24 Telesales Officers and 2 Administrative staff. The Unit Head’s specific responsibilities include:The unit systematically cross-sells and markets a wide range of transactional, banking and asset products to customers, assisted by marketing campaigns run by the Citibanking Segment Marketing team.People Management Responsibilities:Leading the team, including recruitment, retention and compensation.Continuous Read more […]