Retail Operations Team Manager Job in Jacksonville, Florida US
Retail Operations Team ManagerAs an Operations Manager for Chase Home Lending, you will oversee a local staff of loan processors. You will be responsible for managing workflow, priorities, and turnaround times for loans in processing along with tracking your unit’s performance and monitoring daily business. You will handle exception items, resolve complex issues, document and introduce new procedures to your staff. You will also be responsible for ensuring a high standard of customer service for both mortgage customers and internal CHF customers. You will hire and train new staff as needed. This Read more […]