RSC LVL 2 / 3514 Job in Hauppauge 11788, New York US

Position Description:Job Summary: The Remote Support Center Level 2 Engineer (L2) position is a mid-level technical position into our Remote Support Center (RSC). The RSC is a group focused on resolving issues remotely for our nationwide client base. The L2 position responds to, resolves and escalates incoming technical client issues and requests submitted by phone, e-mail, or our client portal.Duties and Essential Job Functions: • Provide expert remote desktop support, expert systems administration, and intermediate to advanced systems engineering support with a focus on:o Client satisfactiono Service Read more […]

October 4, 2007 • Tags: , , • Posted in: General • Comments Off on RSC LVL 2 / 3514 Job in Hauppauge 11788, New York US