Product Support Scientist Job in Silicon Valley/San Jose 94538, California Us
Position Summary: Selected candidate will provide technical support for Thermo Fisher Scientifics’ LC/MS-based test methods and reagents intended for the clinical market. Will serve as LC-MS/MS technical expert and act as a resource for the customer support and development teams. This person will work closely with US, Canadian, and International product management teams and will stay abreast of new technologies and applications and collect and recommend new requirements. Will serve as the interface between front line customer support (hotline, field support) and factory (CDD Fremont). Major Read more […]
Product Support Engineer Job in Silicon Valley/San Jose 94538, California Us
Position Summary: The Product Support Engineer will provide support for Thermo Fisher Scientific’s LC/MS instrument platform serving the clinical market. As part of our US and Canadian product support and marketing team, this person will actively work with our development teams by providing background knowledge and technical expertise to various field service organizations globally. This person will be in constant contact with the Service Product Specialist in the factories for the related product (s). This person will act as the contact between the Factory, the US support organization Read more […]
Instrument Support Specialist Job in Silicon Valley/San Jose 94538, California Us
Position Summary: Provide second-level instrument support. Oversee parts availability and depot repair. Major Responsibilities: · Serve as the primary technical expert on instrument service. · Provide second level instrument support by addressing and troubleshooting customer technical issues received via the technical service hotline and FSEs (This may involve working directly with customers via the hotline or at a customer site). · Train Technical Service Representatives (TSRs) and Field Service Engineers (FSEs). · Read more […]
Manager, Research and Development Job in Silicon Valley/San Jose 94538, California US
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, enabling our customers to make the world healthier, cleaner and safer. With revenues of more than $12 billion, we have approximately 39,000 employees and serve over 350,000 customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies, as well as environmental and industrial process control settings. Serving customers through two premier brands, Thermo Scientific and Fisher Scientific, Read more […]