Senior Complaints Handler recruitment

The role holder will be required to present well-reasoned arguments at a senior level, including, but not limited to, Chief Executive Officers (CEO’s), Managing Directors (MD’s), Wealth Legal (internal), and accountants and solicitors (external). The successful candidate will be required to build strong relationships with Front Office stakeholders. The role holder will also be required to clearly explain the reasons for case decisions to internal/external clients. They will negotiate with clients (where applicable) to facilitate a resolution to a complaint, obtaining co-operation from operational Read more […]

November 9, 2011 • Tags: , • Posted in: Financial • Comments Off on Senior Complaints Handler recruitment