Senior Customer Services Representative Job in Watford, Home Counties Uk
The Role· Compiling management information as required· Resolving escalated complaints via letter, e-mail and telephone, feeding key learning’s back to the business· Monitoring breaks and staff cover· Taking on the role of Team Manager in the Team Manager’s absence· Maximise team productivity, results and quality of performance · Organise and facilitate team briefings and training as required· Present updates to line management on issues and actions within the department· Be receptive to new initiatives which will improve Read more […]
July 15, 2009
• Tags: Home Counties Uk, Senior Customer Services Representative Job in Watford • Posted in: General • Comments Off on Senior Customer Services Representative Job in Watford, Home Counties Uk