Senior Service Delivery Manager
Position Information: Ricoh Americas Corporation is a leading provider of advanced office technology and innovative document imaging products, services and software. IKON Office Solutions, a Ricoh company, leverages the manufacturing and engineering expertise of Ricoh to help companies meet today’s complex document workflow demands. Together, we provide end-to-end solutions and one of the industry’s broadest portfolios of document management services. Read more […]
Senior Service Delivery Manager
Senior Service Delivery Manager is required to be on client site based in London – the company is based in Reading although you will spend most of your working time in London.The Senior Service Delivery Manager (SSDM) is responsible for overseeing the service relationship with strategic client(s). The SSDM is a key resource to ensure successful service introduction (with our project team) of our on-site SOC services, aligning people, process and operational systems. The Senior Service Delivery Manager will then coordinate the following activities on site at our client:Manage incidents and relationships Read more […]