Senior Technical Support Analyst
Senior Technical Support Analyst – IT Customer SupportResponsibilities: Sets installation standards for hardware and software Applies expert analytical skills to identify and resolve hardware and software problems Leverages existing or new technology to improve processes and/or solve a business problem in an innovative way Suggest new PC hardware and software technologies Trains end-users, either one-on-one or in a group setting, via formal or informal classroom setting Is observant to, looks out for, and freely shares ideas regarding improvements, opportunities for change, and/or apply new technologies Read more […]