Senior Technical Support Analyst

Senior Technical Support Analyst – IT Customer SupportResponsibilities: Sets installation standards for hardware and software Applies expert analytical skills to identify and resolve hardware and software problems Leverages existing or new technology to improve processes and/or solve a business problem in an innovative way Suggest new PC hardware and software technologies Trains end-users, either one-on-one or in a group setting, via formal or informal classroom setting Is observant to, looks out for, and freely shares ideas regarding improvements, opportunities for change, and/or apply new technologies Read more […]

February 21, 2008 • Tags: , , • Posted in: General • Comments Off on Senior Technical Support Analyst