Senior Telephony Analyst – Mortgage Banking
Status:Full Time, EmployeeJob Ref Code:120019854Job Location:Columbus, Oh 43240 Senior Telephony Analyst will be accountable for all Call Routing Operations including ATT/ Verizon (TFNM) Toll Free Network Level Routing plan design/call allocation changes, IVR/VRU implementations, Genesys configuration/strategy design involvement, Dialer configurations, Avaya ACD level call flow infrastructure design maintenance, Agent level configurations, and Screen Pop/Soft Phone tools. Analyst will be responsible for all real time support along with current/future Read more […]
February 11, 2009
• Tags: Columbus, Mortgage Banking, OH Job in Columbus 43240, Ohio Us, Senior Telephony Analyst • Posted in: General • Comments Off on Senior Telephony Analyst – Mortgage Banking