Service account manager Job in Telecommute

JOB Description Job Title: Service Account Manager Location: Anywhere USA Department: Service Reports To: Director of Service Job Summary: Responsible for the overall relationship with assigned NHA Customer(s) and or VAR(s) (Value Added Resellers). Responsible for handling escalations to minimize further escalations to NHA Executive Management. Responsible to ensure the Field Service Organization is meeting/exceeding customer expectations related to contractual SLAs (Service Level Agreements) on a daily basis. Develops and maintains end to end processes to ensure consistent high quality of customer Read more […]

June 29, 2008 • Tags:  • Posted in: General • Comments Off on Service account manager Job in Telecommute