SERVICE DEILVERY MANAGER II Job in Rio De Janeiro
Sobre nosso cliente:Our client is a global provider of end-to-end communications to the oil gas, engineering, maritime and mining markets.Oferta:* Contact to customers, management, staff, contractors and vendors concerning the delivery and support of services. * Works closely with Account Manager to present a common message to the customer on all service related activities.* Conflict resolution * Ensures that KPI’s listed in the relevant SLA’s are achieved and customer expectations for service quality, * Employ best practices for systems, processes and procedures. * Facilitator of the Change Read more […]