Service Delivery Manager Job

Position Summary:The Service Delivery Manager is the main interface between operational IT services and the customer, and is responsible for ensuring the ongoing delivery of operational IT services, the quality of those services, and their alignment with business requirements and customer focus. The role will be accountable for providing a framework that will structure IT services delivery and the interactions of technical personnel with business customers, and ensures service delivery supports the required business needs. Additionally, the role is responsible for system and user testing IT solutions. Read more […]

September 19, 2011 • Tags:  • Posted in: General • Comments Off on Service Delivery Manager Job